Courses Mastermind

Copilot Academy Privacy Policy

 

Last Modified: October 2025

 

1. Grounds for Data Collection

Processing your personal information (“Personal Information”) — meaning any information that may identify you — is necessary for:

  • Delivering and improving Copilot Academy’s educational services,

  • Managing your participation and certification records,

  • Protecting our legitimate interests, and

  • Complying with legal and financial obligations.

By using Copilot Academy, you consent to the collection, use, and disclosure of your Personal Information as described in this Privacy Policy. We encourage all Users to read this policy carefully and use it to make informed decisions.

2. What Information We Collect

We collect two main types of information from Users:

A. Non-Personal Information

This includes data that cannot identify you individually. It may include:

  • Aggregated usage data and course analytics,

  • Device and browser information (e.g., operating system, language preference, time zone), and

  • Behavioral data such as page visits, lesson progress, quiz completions, and engagement time.

We use this information to improve course design, functionality, and user experience.

B. Personal Information

This is information that can identify you as an individual, including:

  • Account information: name, email address, and company affiliation (if applicable).

  • Device data: IP address, geolocation, and unique device identifiers (e.g., MAC address or UUID).

  • Course-related data: enrollment history, completion status, badges or certifications earned, and quiz or exam results.

  • Communication data: any messages or feedback you send to the Copilot team or instructors.

3. How We Receive Information About You

We collect Personal Information from:

  • Information you voluntarily submit when registering or enrolling in a course;

  • Your activity on Copilot Academy (e.g., course participation, quiz submissions); and

  • Third-party analytics providers (e.g., Google Analytics) that help us measure engagement and performance.

4. How We Use Information

We do not rent, sell, or share your data with third parties except as described below.

We use your information to:

  • Operate and personalize the Copilot Academy experience;

  • Track course progress and award certifications;

  • Communicate with you about updates, events, or changes to Copilot Academy;

  • Provide support or respond to inquiries;

  • Conduct research and analytics to improve our content; and

  • Enforce our Terms of Service and compliance obligations.

We may share Personal Information with trusted third-party service providers to support these functions, including:

  • Hosting platforms and learning management systems;

  • Analytics and marketing platforms;

  • Customer support and communication tools; and

  • Certification and credentialing providers.

These partners are contractually required to protect your data and use it only for the services they provide to us.

5. Legal Disclosures

We may disclose your information when necessary to:

  • Comply with legal or regulatory requirements;

  • Enforce our Terms or investigate potential violations;

  • Prevent fraud, security threats, or abuse;

  • Protect the rights, property, or safety of Copilot, our Users, or others; or

  • Cooperate with law enforcement as required by applicable law.

6. User Rights

You have the right to request:

  1. Confirmation of whether your Personal Information is being processed;

  2. Access to your stored information;

  3. A copy of your Personal Information in a machine-readable format;

  4. Correction or deletion of inaccurate or outdated information;

  5. Restriction or objection to processing; and

  6. Lodging a complaint with a data protection authority.

Please note that these rights are subject to applicable laws and legitimate business needs (such as certification recordkeeping).

Requests can be made via our contact page at www.copilotcrm.com.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide educational services and maintain certification records,

  • Comply with legal or audit obligations, and

  • Improve the quality of our offerings.

When information is no longer required, it will be securely deleted or anonymized.

8. Cookies

Copilot Academy uses cookies and similar technologies to:

  • Enable course login and progress tracking;

  • Remember user preferences;

  • Analyze course performance and engagement; and

  • Serve relevant communications or content.

Types of Cookies:

  • Session cookies: Temporary and deleted when you close your browser.

  • Persistent cookies: Remain on your device to remember preferences.

  • Third-party cookies: Used for analytics (e.g., Google Analytics) or embedded media.

You can adjust your cookie preferences through your browser settings. However, disabling cookies may affect site functionality.

9. Analytics

We use Google Analytics and similar tools to understand how learners interact with Copilot Academy. These services collect information such as:

  • Pages visited,

  • Time spent on pages, and

  • Navigation paths through the Academy.

Google Analytics does not identify users by name. Data is used solely to improve learning content and user experience.
For details, see the Google Privacy Policy.

10. Data Security

We take great care in implementing and maintaining the security of Copilot Academy and your data. We use industry-standard safeguards to prevent unauthorized access, alteration, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access by third parties.

11. International Data Transfers

Your data may be processed in locations outside of your country of residence.
In such cases, we ensure adequate data protection measures in accordance with applicable privacy laws (e.g., GDPR standard contractual clauses).

12. Marketing and Communication

We may use your contact information to send:

  • Course updates and learning resources;

  • Invitations to webinars or training sessions; or

  • Other Copilot-related communications.

You can opt out of marketing emails at any time by using the “unsubscribe” link in our messages.
Transactional or service-related emails (e.g., enrollment confirmations, progress updates) will still be sent as necessary.

13. Minors

Copilot Academy is intended for users 18 years of age and older.
If we become aware that a minor has provided us personal information without parental consent, we will delete it promptly.

14. Corporate Transactions

In the event of a merger, acquisition, or sale of company assets, Copilot may transfer relevant user data to the acquiring entity under the same privacy obligations described in this policy.

15. Updates to This Policy

We may update this Privacy Policy periodically. Changes take effect upon posting the updated version on Copilot Academy.
The “Last Modified” date at the top reflects the latest revision. Continued use of the Academy after changes are posted constitutes your acceptance.

16. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us through our main site at: https://www.copilotcrm.com/contact-us